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Exam Code: CTAL-TM_Syll2012
Exam Name: ISQI (ISTQB Certified Tester Advanced Level - Test Manager [Syllabus 2012])
One year free update, No help, Full refund!
Total Q&A: 64 Questions and Answers
Last Update: 2014-01-22

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NO.1 Consider an information system of a Pay-Tv company based on a SOA architecture.
The integrated system currently consists of three core systems:
-a CRM (Customer Relationship Management) system
-a BRM (Billing and Revenue Management) system
-a CAS (Conditional Access System) system all of them communicating with SOA Middleware.
You have been asked to manage the testing activities for the integration of two additional
off-theshelf systems from two different vendors: a SMS (Short Message Service) server and an IVR
(Interactive Voice Response) system.
Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that
you have a clear proof that the testing performed by the two vendors on their systems has been
unsystematic and unprofessional. This obviously leads to higher quality risk for the overall
integrated system.
You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate
this risk.
Which of the following answers best describes the test activities (assuming it is possible to perform
all of them) you should plan for?
K4 3 credits
A. You should plan for an informal and minimal acceptance test of the two off-the-shelf systems and
then a single end-to-end test of the overall integrated system
B. You should directly plan for a single end-to-end test focused on end-to-end tests of the overall
integrated system without an acceptance test of the two off-the-shelf systems
C. You should plan for two levels: a system integration test and an end-to-end test of the overall
integrated system
D. You should plan for adequate re-testing of both the systems followed by a system integration test
and an end-to-end test of the overall integrated system
Answer: D

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NO.2 The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at
least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during the execution phase.
EX3. Defects are classified into two categories: "C" (critical defect) and "NC" (non-critical defect). No
known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated?
K2 1 credit
A. A traceability matrix showing the relationships between the product risk items and the test cases
B. A list of all the open defects with the associated classification information extracted from the
defect tracking system
C. A chart, showing the trend in the lag time from defect reporting to resolution, extracted from the
defect tracking system
D. The execution status of all the test cases extracted from the test management tool
Answer: C

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NO.3 Which of the following is an example of the test closure activity indicated as "lessons learned"?
K2 1 credit
A. Archive all the test results of the acceptance testing phase
B. Deliver a list of the open defects of a software product released into production to the service
desk team
C. Participate in a meeting at the end of a project aimed at better managing the events and
problems of future projects
D. Deliver an automated regression test suite, used during the system test phase of a software
product released into production, to the team responsible for maintenance testing
Answer: C

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NO.4 You are the Test Manager for a project to develop a client-server application that allows wine
vendors to order custom-assorted packages of wines of several winemakers to sell special packages
in their wine shops.
You decide to apply a blended risk-based and reactive testing strategy. Below the exit criteria for the
system testinG. EXCR1- Each "critical" quality risk item must be covered by at least one test
condition EXCR2- Each "critical" requirement must be covered by at least one test condition
The following are the "critical" requirements of the application:
REQ-SEL-1. The application shall allow the user to order only one package at a time
REQ-SEL-2. The application shall allow the user to select between four different packages (2bottles,
6-bottles, 12-bottles, 15-bottles)
REQ-SEL-3. The application shall allow the user to order a package containing at least 1 bottle and
no more bottles than the package size. No error messages shall be displayed if the user selects a
valid number of bottles (at least 1 bottle and no more than the package size)
REQ-SEL-4. The application shall display an error message "Invalid number of bottles" if an invalid
number of bottles is selected by the user (zero bottles or a number higher than the package size)
REQ-PAY-1. The application shall allow the user to pay with the three accepted credit cards (Visa,
MasterCard, American Express)
REQ-PAY-2. The application shall display an error message "Invalid credit card" if invalid credit card
data are given by the user
QUSTION NO: 11 The following is the unique "critical" quality risk item that has been identified:
CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed
to get the number of bottles from the user
Test analysis for system testing has just begun and the following test conditions have been identifieD.
TC-SEL-2. Test the selection of the package sizes
TC-SEL-4. Test wrong numbers of bottles for an order TC-CR-RSK-1. Test the accepted values from
the input field designed to get the number of bottles from the user
Assume that you have used traceability to determine the logical test cases that cover all the
requirements and the single risk item identified in that scenario.
Which of the following is a positive logical test that is complete and correct, and covers the
REQSEL-4 requirement?
K3 2 credits
A. Select a 6-bottles package, then try to insert 5 bottles; verify that no error messages are
displayed
B. Select a 6-bottles package, then try to insert 7 bottles; verify that no error messages are displayed
C. Select a 6-bottles package, then try to insert 7 bottles; verify that the "Invalid number of bottles"
message is displayed
D. Select a 6-bottles package, then try to insert 7 bottles
Answer: C

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NO.5 The following are the requirements identified as "critical":
REQ-SEL-001. The user shall be able to combine all the three products with all the four durations to
define an item to purchase
REQ-SEL-002. The user shall be able to add a maximum of six different items to the shopping cart
REQ-PUR-001. The user shall be able to purchase all the items in the shopping cart using a credit
voucher
REQ-PUR-002. The user shall be able to purchase all the items in the shopping cart using the
available credit already charged on the smartcard
REQ-PUR-003. The user shall be able to purchase all the items in the shopping cart using all the
accepted credit cards (Visa, MasterCard and Great Wall Card)
REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from both the
"select" and "purchase" pages going back to the "browse" page (anonymous navigation)
Moreover the following quality risk item has been identified as "critical":
QR-P1. The web customer portal might not be able to provide the expected response time (less than
10 sec) for the purchase transactions under a load of up-to 1000 concurrent users
Test analysis for system testing has just begun and the following test conditions have been identifieD.
TC-SEL-01. Test the combinations of products and durations to define an item to purchase
TC-SEL-02. Test the maximum number of items, which can be added to the shopping cart
TC-PUR-01. Test the purchase of an item
TC-PUR-02. Test the purchase of an item with the credit charged on the smartcard
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and
EXCR2 exit criteria?
K3 2 credits
A. 1
B. 2
C. 3
D. 4
Answer: C

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NO.6 You are the Test Manager for a project to develop a client-server application that allows wine
vendors to order custom-assorted packages of wines of several winemakers to sell special packages
in their wine shops.
You decide to apply a blended risk-based and reactive testing strategy. Below the exit criteria for the
system testinG.
EXCR1- Each "critical" quality risk item must be covered by at least one test condition
EXCR2- Each "critical" requirement must be covered by at least one test condition
The following are the "critical" requirements of the application:
REQ-SEL-1. The application shall allow the user to order only one package at a time
REQ-SEL-2. The application shall allow the user to select between four different packages (2bottles,
6-bottles, 12-bottles, 15-bottles)
REQ-SEL-3. The application shall allow the user to order a package containing at least 1 bottle and
no more bottles than the package size. No error messages shall be displayed if the user selects a
valid number of bottles (at least 1 bottle and no more than the package size)
REQ-SEL-4. The application shall display an error message "Invalid number of bottles" if an invalid
number of bottles is selected by the user (zero bottles or a number higher than the package size)
REQ-PAY-1. The application shall allow the user to pay with the three accepted credit cards (Visa,
MasterCard, American Express)
REQ-PAY-2. The application shall display an error message "Invalid credit card" if invalid credit card
data are given by the user
The following is the unique "critical" quality risk item that has been identified:
CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to
get the number of bottles from the user Test analysis for system testing has just begun and the
following test conditions have been identified.
TC-SEL-2. Test the selection of the package sizes
TC-SEL-4. Test wrong numbers of bottles for an order
TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles
from the user
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and
EXCR2 exit criteria?
K3 2 credits
A. 4
B. 3
C. 2
D. 1
Answer: A

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NO.7 Assume you are the Test Manager for a new software release of an e-commerce application.
The server farm consists of six servers providing different capabilities. Each capability is provided
through a set of web services.
The requirements specification document contains several SLAs
(Service Level Agreements) like the following:
SLA-001: 99.5 percent of all transactions shall have a response time less than five seconds under a
load of up-to 5000 concurrent users
The main objective is to assure that all the SLAs specified in the requirements specification
document will be met before system release. You decide to apply a risk-based testing strategy and
an early risk analysis confirms that performance is high risk. You can count on a well-written
requirements specification and on a model of the system behavior under various load levels
produced by the system architect.
Which of the following test activities would you expect to be the less important ones to achieve the
test objectives in this scenario?
K4 3 credits
A. Perform unit performance testing for each single web service
B. Monitor the SLAs after the system has been released into the production environment
C. Perform system performance testing, consisting of several performance testing sessions, to verify
if all the SLAs have been met
D. Perform static performance testing by reviewing the architectural model of the system under
various load levels
Answer: B

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NO.8 Which of the following statements describing the consequences of specifying test conditions
at a detailed level is NOT true?
K2 1 credit
A. In an environment where the test basis is continuously changing, it is recommended to specify
test conditions at a detailed level in order to achieve a better maintainability
B. The specification of test conditions at a detailed level can be effective when no formal
requirements or other development work products are available
C. The specification of test conditions at a detailed level can require the implementation of an
adequate level of formality across the team
D. For system testing, the specification of test conditions at a detailed level, carried out early in the
project as soon as the test basis is established, can contribute to defect prevention
Answer: A

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